Shipping policy
Shipping Policy – FabsCity
We aim to deliver all orders quickly and efficiently using our trusted courier service.
UK Shipping
We primarily use DHL Next Day Delivery for all UK orders.
Once your order is processed and dispatched, delivery is usually made on the next working day.
Processing Time
Most orders are dispatched within 24 hours.
However, in some cases, processing may take 1–2 additional days if:
- The item is not currently in stock in-store
- The product needs to be restocked from our warehouse
Once the stock is received, your order will be shipped immediately via DHL.
International Shipping
For international orders, delivery times may vary depending on the destination and customs clearance processes.
We aim to dispatch all international orders as quickly as possible after processing.
Shipping Costs
Shipping costs are calculated at checkout depending on your location and order size.
Delays
While we aim for fast delivery, delays may occasionally occur due to:
- Courier service delays
- Customs procedures (for international orders)
- Peak order periods
We appreciate your patience in such cases.
Customer Support
If you experience any issues with your delivery, please contact us:
We are always happy to help and ensure your order reaches you safely.
FabsCity Shipping Promise
We are committed to providing fast, reliable delivery so you can receive your fabrics, lace, and materials as quickly as possible.